Switch Kit

How to change your checking

Step 1

Open a checking account

Select the checking account* that is best for you. The choice is yours. No matter which checking account you select they all provide you with:

  • 24/7 access with Mobile and Online Banking
  • Access to more than 700 no-fee ATMs across Indiana and Michigan, as well as 30,000-plus reduced-fee ATMs nationwide
  • A Debit Mastercard® that earns you cash back

Step 2

Switch your direct deposit

Transfer your direct deposit (payroll, Social Security, pension, investment/brokerage, etc.) by downloading the form below or simply contacting your employer or the business/organization initiating the deposit. Provide them your new account number and TCU’s routing and transit number (271291826).

Note: Contacts you may need to switch your accounts:
             Social Security Administration
             (800) 772-1213     
             Department of Veterans Affairs
             (800) 827-1000   

Direct Deposit Form

Step 3

Review your account activity/statements

Gather all relevant information regarding your existing accounts, such as automatic payments, outstanding checks, and pending payments. Ensure you leave enough money in the account to cover these items until you transition to your new TCU account. Don’t forget to include any monthly account fees that may be assessed.

Step 4

Switch your automatic payments

Set up your automatic payments (utilities, insurance, etc.) with your new TCU account. It's easy to make online payments with your TCU debit card or use the Bill Pay feature in Online Banking. You can also download and complete our Automatic Payment form to provide businesses with your new account information. Allow enough time, at least 3-5 business days, for the transfer to take place to avoid a late payment.

  • Common automatic payments to consider are:
    • Mortgage/rent
    • Vehicle loan
    • Insurance/premiums
    • Utilities (heat, water, garbage, electric, etc.)
    • Other services (internet provider, phone/cell, health club, daycare, entertainment, etc.)

Automatic Payment Form

Step 5

Close your account at your previous financial institution

Before you officially close your old account, you'll want to make sure all checks have cleared and any direct deposits or automatic payments are transitioned to your new TCU account. You can download and complete the form below and provide it to your prior financial institution to close your old account.

Note: Once your account is closed, it's a good idea to destroy unused checks, deposit slips, and ATM or debit cards.


Switch Kit FAQ

Who should I contact if I have any questions about switching?

Contact our Member Services team at (800) 552-4745 with any questions you may have.

How do I enroll in Online and/or Mobile Banking?

You can visit Online Banking enrollment to complete the sign-up process OR download our Mobile App for Android or iPhone.

How do I find my checking account number? Routing/transit number?

Lower left on check first nine digits are the routing number and the following digits are the account number followed by the check number

How do I find my Member and Account/ACH Number for the Direct Deposit Form?

On Desktop: Click on your account tile. Your Routing & Transit, ACH Number, and Member Number will display on the left side at the bottom of the screen.

On Mobile: Tap your account tile. Find the light gray bar at the top of the white account tile. Swipe down. Your Routing & Transit, ACH Number, and Member Number will display at the bottom of the screen.

How do I enroll in eStatements?

Click/tap the My Documents tile on your home screen. If it is your first time here, the agreement/disclosure will automatically pop-up. Please review the agreement and scroll down to the bottom of the agreement to select "Agree." You will then be enrolled in eStatements, in addition to receiving other notices and documentation electronically.

How do I obtain a new debit card?

You can visit most TCU branches to receive an Instant Issue Debit Card. When opening an account online, you have the opportunity to have a debit card issued and sent to your address on record (typically within two weeks).

How do I order checks?

You can order your first full set of checks by calling Member Services at (800) 552-4745 or visiting your nearest branch.