Here's a quick guide to help you know whether your transaction can be handled in a Drive-Up or if you should schedule a Lobby appointment at a time that's convenient for you. If you have questions, you can click on the Ask TCU icon or call Member Services at (800) 552-4745.

This table describes ways to withdraw money during the coronavirus pandemic.
Drive-Up
Deposit cash or checks
Withdraw cash
Transfer between accounts
Make ANY loan payment
Make a credit card payment
Purchase a Cashier's Check
Purchase a Visa® gift card
Instant debit card replacement*
Make a Shared Branch transaction

 

This table describes ways to deposit a check during the coronavirus pandemic.
Lobby Appointment
Wire transfer
Change/update your account
Open a new account or membership
Apply for a loan, credit card, mortgage or home equity loan/line

*Instant Debit Cards are available at many Service Centers. To find the locations nearest you access the Locations Page – find the nearest Service Center, click on More Info and review the Service Center Features.

This table describes ways to bank with TCU during the coronavirus pandemic.
Transaction Drive-Up Lobby Appointment
Deposit cash or checks Drive-Up  
Withdraw cash Drive-Up  
Transfer between TCU accounts Drive-Up  
Make ANY loan payment Drive-Up  
Make a credit card payment Drive-Up  
Purchase a Cashier's Check Drive-Up  
Purchase a Visa® gift card Drive-Up  
Instant debit card replacement* Drive-Up  
Make a Shared Branch transaction Drive-Up  
Wire money   Lobby Appointment
Change/update your account   Lobby Appointment
Open a new account or membership   Lobby Appointment
Apply for a loan, credit card, mortgage or home equity loan/line   Lobby Appointment

 

* Instant debit cards are available at many Service Centers. To find the locations nearest you, use the interactive map on our Locations Search Page and click on More Info for the closest Service Center. You'll find all of the services available under Service Center Features.

Also, many of our locations have ATMs that are available after hours, as well as convenient night deposit boxes. Please use our Locations Search Page to find the one nearest you.

Member Services: (800) 552-4745
Bank by Phone: (800) 284-4725

Don't have the TCU Mobile App yet? You can find it here.
If you need to enroll in Online Banking, you can get started here.